Organizations who want to generate prospective customer leads for their business, for them, Outbound Call Center Services are an important tool. Outbound call center provider also offers market research, product promotion, surveys and data verification services amongst others to businesses. DK Business Patron serves functional call center services to clients for helping them to enjoy the benefits of market opportunities and create new avenues for growth. DK Business Patron outsources outbound call center services help their clients to find out the potential customers in a cost-efficient manner. By partnering with us, clients have been able to automatically reduce their marketing and advertising costs and improve their organizational bottom-lines.
|Telemarketing services||Telemarketing services|
|Lead nurturing services||Market surveys|
|Customer Surveys||After-sales follow-up services|
|Data verification services|
1. Trained Call Center workforce
We provide our clients access to a tribe of young, energetic, and trained call centre executives who are qualified to deliver all kinds of outsourced call centre and knowledge-based outsourcing services to clients across various business verticals.
2. Client Service 24X7 & 365 Days
As a leading call centre outsourcing company, with clients in several countries we work 24 x 7, 365 days a year. By availing our call centre services, you can be assured of continuous support from our talented team round-the-clock, throughout the year.
3. Cost Reduction
Outsourcing call centre requirements to a specialized service provider can help you save significantly on your manpower costs. Hiring resources in-house and then training them on call centre processes involves significant costs. Attrition is another major issue that the industry grapples with. By outsourcing your call centre process to us, you can be assured of quality manpower at reduced costs and be free from all such issues.
4. Latest Technology
We invest significantly in the latest tools and technologies to provide our clients access to the most advanced call centre technologies. Our advanced IVR technologies and internet led telephony to ensure optimal utilization of resources which translates into lesser costs and more profitability for your outsourced call centre function.
5. Industry Best Practices
We follow the best industry practices on process monitoring, client reporting, feedback mechanism, and escalation matrix amongst others in the industry. Our process mechanisms have been designed in-line with leading process management principles and deliver high levels of efficiency for our client's processes.
With an experience of more than 15 years, working with several clients across multiple industries, we have gained immense experience across different industry verticals. We use this knowledge to improve the process efficacy of our clients and partner in the growth of their business.
Being a trusted outsourcing hub in India for over 15 years, DK Business Patron has served many customers globally. Share your outbound contact center requirements with us and we are confident that we can meet and fulfill your expectations.
Contact us for outbound call center outsourcing services and we will get in touch with you within 24 hours.